Customer Reviews
What our customers are telling us...
Take a moment to read first-hand reviews from our clients to see our service level and gain confidence with your purchase.
Whether we are making a wedding band to symbolize your love and connection with someone or making a fashion ring to wear as a statement, we enjoy giving our customers the freedom of expression they deserve. Offering customization for your tungsten wedding band, cobalt wedding ring, ceramic fashion ring, or gold ring is important to us. The ability to choose various diamond quantities, metals, widths, gold karat and color, allows our customers to evaluate variations of the same style in real-time.
Ordered the MKQ - Men's Eternity Black Diamond Wedding Ring from the MONOCHROME Collection for my fiancée and I’m awe at the craftsmanship of this ring. It is definitely worth every penny. The customer service I received was extraordinary. They kept me updated on the process of my order every step of the way until I received the ring. When ai called with a question, they knew my name and were familiar with my order to answer my questions immediately. They made me feel like I was their most important customer and I will never forget how great that made me feel. Overall, everyone involved in the process for my ring helped make my wedding day special and I will definitely patron them again.
The team at Madani was very responsive from the website chat window to the phone call and to the emails. I had been searching for hours for a ceramic/porcelain ring for a 20th anniversary present and just not finding anything good enough for the occasion. Madani delivered. They worked with me to determine the proper size, the proper width of the ring for best aesthetic, and even customized the gem, switching diamonds for our wedding ring gems - sapphires. It was an effortless transaction and showed how Madani makes customer service the very top priority at their shop. Thanks to Alec for all the helpful guidance. I would not hesitate to recommend Madani to others. The ring fit perfectly, achieved the desired impact, and my wife has received numerous compliments on the ring's beauty and style. Thanks Madani!
I highly recommend this company. Very responsive, very nice, and very reasonable. The ring that I received was a bit too big (they sent me the size that I ordered, so it was on me), so they have offered to resize it free of charge. The ring itself is amazing and pictures do not do it justice. I was a bit worried that the design might be too much, but it is not. The design gives the ring a very special shine. I have nothing but amazing things to say about this company. Make sure you order from them, satisfaction is definitely guaranteed.
Extremely fast shipping and customer service was amazing! Definitely recommend this to anyone looking. Ring is beautiful and so many comments on it
I love the ring I ordered for my fiancé and it was less than a third of the price than another ring I picked from a well-known jeweler. Superb customer service!! Excellent quality and craftsmanship!
Choosing Madani Rings was an amazing and stress free decision. The customer service was beyond exceptional and the ring turned out beautiful. I highly recommend Madani to anyone!
We are very pleased with the customer service, and how quickly our ring arrived. The man I spoke with via email was very helpful and responsive. The ring itself is beautiful and my fiancé is very happy with it!
First of all I would like to say Alex and Craig did an excellent job explaining what I should expect and when the ring would arrive. I received the ring exactly 10days after sending the ring size in. My fiancé tried the ring on and did not want to take it off; he absolutely loves it; it’s classy and different just like him. Thanks so much can’t wait until he can put it on for good 10.23.21.
